Do Not Sell or Share My Personal Information: Notice of Right to Opt Out of Sale/Sharing

Some states provide residents (or, in some cases, their authorized agents) with the right to opt out of “targeted advertising,” “selling,” or “sharing” of personal information. Please visit our Privacy Policy for additional information on your U.S. state privacy rights and our privacy practices.
To opt out of such selling, sharing, and targeted advertising in our mobile apps, you may provide the information requested below and submit the form.
To opt out of such selling, sharing, and targeting advertising based on online cookies specific to our websites, you may click the “Do Not Sell or Share My Personal Information” link in the footers of our websites and click the “Deny” button in our cookie manager. Please note that, because these activities are based on online cookies, your opt-out choice is specific to each website. If you access other digital properties (including mobile apps) of Jam City, you will need to make your election for each. Also, if you clear your cookies on your browser or use another browser or device, you may need to opt out again on each website.

1) Please provide your contact email
2) Which game are you contacting us about?
To help expedite your request, please select the game(s) that you are contacting us about.
Select All
Bingo Pop
Book of Life: Sugar Smash
Cookie Jam
Cookie Jam Blast
DC Heroes & Villains
Dragons: Rise of Berk
Dragons: Titan Uprising
Emoji Blitz
Family Feud Live!
Family Guy: Another Freakin' Mobile Game
Family Guy: The Quest for Stuff
Frozen Adventures
Frozen Free Fall
Genies and Gems
Harry Potter: Hogwarts Mystery
Juice Jam
Jurassic World Alive
Jurassic World: The Game
Mahjong City Tours
Ninja Turtles: Legends
Paint Monsters
Panda Pop
Snoopy Pop
Solitaire Jam
Solitaire Showtime
Vineyard Valley
3) Please provide your Game ID (also referred to as Client ID)
If you need help locating your Game ID or Client ID, please email for assistance.
4) Please provide your Facebook ID (if applicable)
If you have connected your game with Facebook then we will need your Facebook ID. To obtain this number, you’ll need to go into your game settings and find the support button. Right underneath the support button, you’ll see a series of numbers. Please tell us the numbers you see that follow the letters “FB”.
5) Please provide your first and last name


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